Get Connected with Southern Phone

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Southern Phone lives and breathes Australia. It’s one of many broadband providers in the country, but only one of very few to provide the very best phone and internet service down under. Since its inception in 2002, this carbon-neutral company has become one of the most popular providers in the market.

What we like best about Southern Phone is that they’ve got everyone covered. You can find plans using both the National Broadband Network (NBN) and the Asymmetric Digital Subscriber Line (ADSL), and even special broadband deals and bundles. With a Southern Phone plan, there’s something for everyone.

A highlight of their service is that they cover the entire length and breadth of Australia. Whether you’re looking for the best internet in Melbourne, Adelaide, or Renmark, Southern Phone will reach you. Discover more about the provider, including a full Southern Phone review, in this guide.

What is Southern Phone?

It’s a bit easy to be critical of major telcos, especially when they don’t offer suitable services to rural towns and villages. While it would be ideal if everyone could have high-speed broadband, it’s quite impractical to bring lightning-fast phone and broadband services to the Aussie heartland. 

This is where the Southern Phone company comes in. Founded in 2002 in the small town of Moruya (where they have more domesticated animals than humans), Southern Phone has truly changed the game for rural communities.

The main shareholders of the company were not business executives, but local government councils. The profits that the phone company earned went straight into the council’s funding. Southern Phone has managed a marvellous balancing act between staying non-profit while competing with the top phone and broadband services.

A few years ago, Southern Phone was acquired by AGL Energy. The energy company then paid the councils around $800,000 on top of the original investment. But the internet service provider has stayed true to its original mission throughout the years. They’ve never lost sight of the Network the Nation scheme, which aimed to bring broadband to the masses.

Presently, Southern Phone offers a range of home and mobile internet plans that are affordable and reliable. Their NBN internet plans range from cheaper, more basic packages to faster but costlier plans.

They offer friendly customer service from a fully Aussie-based support team, so you can be sure you’re getting only the best help if and when you need it.

Why Choose Southern Phone?

Southern Phone broadband plans usually rank among the best in Australia. The phone company offers a complete suite of NBN services for its users. This means you can choose a plan that works best for you, whether you live in the city or right on the edge of the grid.

Southern Phone also offers an exclusive suite of satellite and mobile broadband plans. Their minimum total cost plans are worth checking out. These plans are known to provide consistent service across the country, even the most remote areas.

Plus, customers benefit from a huge amount of freedom with no-lock-in contracts and monthly plans across a range of services. Even the 4G and NBN plans are contract-free!

All this boosts the appeal of Southern Phone as an outside choice for your next broadband provider. While names like iPrimus and Optus might be more well-known to you, companies like Southern Phone can be much better alternatives due to their better customer service and coverage.

Southern Phone: The Best Broadband Plan for Coverage

If there’s one reason to choose Southern Phone, it’s the coverage. Living in remote or rural parts of Australia can stir up relentless problems around broadband and mobile signal. If you choose Southern Phone, however, you’ll most likely find these problems disappear.

With NBN, satellite, and home internet broadband plans available, Southern Phone gives you plenty of options when it comes to choosing your WiFi. You’ll find benefits like unlimited data and no setup fees, all within no-lock-in contracts and with incredible coverage.

That said, Southern Phone still doesn’t offer full coverage across Australia, especially with its NBN plans. This is because the NBN has yet to be implemented everywhere. Check the NBN rollout map if you want to see if your area is covered.

What are the Best Southern Phone NBN Plans?

Southern Phone has plenty of home internet and NBN plans, which all aim to cover every type of person and budget. It doesn’t matter whether you live in Melbourne or Renmar, you can expect some high-quality service from Southern Phone.

Wherever you live, you have various options when it comes to the Southern Phone NBN plans on offer. You can also take advantage of the affordable SkyMuster satellite broadband service, which gives better internet to people in more remote areas of Australia.

A quick glance at the Southern Phone internet plans and you’ll see that the plans get more expensive as the speeds increase. Users can choose from basic plans for casual web surfing and email checking to advanced packages that are more suited to larger families.

The bigger (but more expensive) plans can cope with multiple users and all their streaming needs. Your family and friends can watch videos in 4K and use all the streaming services they desire with the more premium packages.

Check out all of Southern Phone’s NBN plans in the table below:

Southern Phone Satellite Plans

Rural internet customers often wish they had the privileges of inner-city telco customers. Fortunately, Southern Phone has closed that gap thanks to its satellite broadband plans. These aim to provide even the most remote customer with great internet.

Southern Phone’s SkyMuster satellite service has been created exclusively for residents of rural towns and villages. There are several Southern Phone plans on the satellite internet section, each with the same speed. What changes is the amount of data you can use. The more expensive the plan, the greater the amount of data you’ll have.

All subscription plans are available on no-lock-in contracts for greater freedom and flexibility. While they’re not the fastest of speeds, they are certainly reliable and are tailor-made for those in hard-to-reach areas of the country who lack adequate broadband connection.

Southern Phone Mobile Plans

Southern Phone offers an interesting range of mobile phone plans to those living in the Australian heartland. Utilising the Optus 4G network, customers can be assured that Southern Phone mobile plans can keep you connected. In other words, you’re guaranteed reliable internet when you choose a Southern Phone mobile plan.

While monthly plans exist, customers also have the choice to sign up for annual contracts. There’s a variety of different SIM Only plans available which start at low prices but can rise with additional services and data bundles, such as international call credit. Each plan contains unlimited calls and texts, while the amount of data varies depending on price.

Southern Phone’s plans also extend to mobile broadband, which give you 3G or 4G connection on the go. They include a SIM card and are all 12-month contracts. And on top of mobile plans, Southern Phone can also set you up with a landline phone.

What are Southern Phone’s Best Features?

There are many top features of Southern Phone that make the provider a great choice for your home broadband. While it might not be as competitive as other providers, Southern Phone gives its customers an excellent standard of service, as well as great coverage nationwide.

One advantage, for instance, is that you can be sure of a good quality connection whether you live in the city or out in the sticks. Additionally, there are excellent plans for seniors and a fully Aussie-based customer support network.

And with the right Southern Phone bundles – which prove incredibly popular – you can form your own plan and find deals to rival even the biggest competitors. Getting your internet, home phone, and mobile plans in one convenient pack at discounted prices is an offer too good to pass up.

So, what great features can you expect from Southern Phone?

Great Plans for Seniors

Senior citizens often have difficulties with their home broadband. Sorting home internet can be a daunting process at the best of times, but it’s made even worse when there’s little signal in your area. Southern Phone has great plans for seniors, meaning they can rest assured knowing they’re in good hands. With accessible Australia-based support and extensive national coverage, there are plenty of great deals available for pensioners.

Aussie-Based Support

One of the best things about Southern Phone is that they offer a fully Australian-based customer support service. Whether you’re looking to set up a new account, change plans, or cancel your contract, you’ll always speak with a friendly Australian who will be happy to assist you. What’s more, getting in contact with Southern Phone is easy. Read on through this guide to find more information on how to contact Southern Phone.

Extensive Coverage

Southern Phone prides itself in its widespread coverage. Instead of concentrating solely on the big cities, Southern Phone plans incorporate both metro and rural areas, bringing the best service and coverage even to those in remote areas.

After years of service to the more remote parts of Australia, Southern Phone now has one of the most extensive mobile phone and home internet network coverages in the country. Whether you live out in the bush, in the city, or in between, Southern Phone will get you connected.

How Fast is Southern Phone?

What’s the main thing you look for in an internet service provider? Broadband speed will surely be near the top of your list. Fortunately, Southern Phone offers NBN plans with varying speeds, so you can pick a plan that suits your budget and speed demands.

Southern Phone plans cover all the NBN speed tiers, from the slower speeds right up to the fastest that are available for residents. This way, you can choose the speed you like without having to overpay for higher speeds when you don;t need them, or settle for slower speeds when you’d prefer a faster connection.

If your broadband isn’t performing as well as you expected, it might be time to run an internet speed test. Your broadband may slow down due to a number of factors, such as the time of day and amount of users, but it may be that you need to identify outages. To check your internet speed, head over to our Southern Phone speed test page.

How to Contact Southern Phone

Need to get in touch with Southern Phone? Luckily, there are plenty of ways to contact Southern Phone. You can call, email, live chat, or use their online forum – any of these channels will get you the help you need quickly. Whether you need help paying your Southern Phone bill, need a new phone, or require help with your direct debit, you’ll get friendly, Aussie-based support.

You can contact their call centre by calling 13 14 64. The Southern Phone contact centre’s business hours are Monday to Friday from 8:00 am to 6:00 pm AEST, except public holidays. You can also visit the Southern Phone website to find out more information. 

Contact Methods	How to Access	Hours
Southern Phone call centre	13 14 64	Monday to Sunday from 8:00 am to 8:00 pm
Live Chat	Southern Phone website	24/7

Get Southern Phone Deals

There are always plenty of deals available at Southern Phone. Whether you’re after home broadband or mobile internet packages, you can find a variety of ways to save money and bundle your services into one. After all, it’s much easier having your home and mobile internet rolled into one!

Southern Phone FAQs

Want to know more about Southern Phone? If you’re still unsure about whether to make them your chosen broadband provider, check out our Southern Phone review. Alternatively, the following FAQs may shed some light onto the provider and give you the knowledge you need to make an informed decision.